Frequently Asked Questions – KayaKazi CoWork

Everything you need to know about our coworking space in Syokimau, Nairobi.

What membership plans do you offer?

We offer Day Passes (KSh 1,000/day), Flexible Plans (KSh 9,000/month for 10 days), Full-Time memberships (KSh 18,000/month), Team Offices (from KSh 40,000/month), and Virtual Offices (from KSh 4,000/month).

Can I change my membership plan?

Yes, you can upgrade or downgrade your membership plan at any time. Changes take effect at the start of your next billing cycle.

Is there a setup fee or deposit required?

No setup fees for any of our membership plans. For private offices, we require a one-month security deposit that is fully refundable.

What payment methods do you accept?

We accept M-Pesa, bank transfers, and major credit cards (Visa, Mastercard). Corporate invoicing is available for team plans.

What amenities are included?

All memberships include high-speed WiFi, kitchen facilities, printing credits, community areas, and networking events. Full-time members get 24/7 access.

Is parking available?

Yes, secure parking is available for members at an additional cost of KSh 3,000/month.

Do you have meeting rooms?

Yes, meeting rooms accommodate 4–12 people and include AV equipment, whiteboards, and video conferencing. Members get discounted hourly rates.

What are your operating hours?

Monday–Friday 6:00 AM – 10:00 PM, Weekends 8:00 AM – 8:00 PM. Full-time members get 24/7 access.

What is your cancellation policy?

Monthly memberships require 30 days notice. Day passes can be cancelled up to 24 hours in advance. Membership freezing is available for temporary absences.

Can I receive mail at KayaKazi?

Yes, full-time members and virtual office clients can receive mail and packages with secure handling and notification.

What type of events do you host?

Startup pitch nights, networking mixers, professional workshops, social gatherings, and industry talks. Most community events are free for members.

Can I host my own event?

Yes! Members get preferred rates for event space rental. We provide AV equipment and can help with catering arrangements.